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Fixing Common Zoom Video Conferencing App Problems - Question Info

Are you having issues? Select the issue you are having below and provide feedback to ZOOM. Solve all ZOOM app problems, errors, connection issues, installation problems and crashes. Table of Contents:. We have compiled some helpful workarounds that should serve as free reference whenever you need to deal with an ZOOM app which keeps crashing or doesn't work as expected on your iPhone 13,12,10,8,7,6, SE,XS,XR.

Restarting the ZOOM app helps clear any minor glitches from the app's cache. Uninstalling ZOOM from your iPhone will clear cache and data from the application, delete any temporary files and data that might have been corrupted and caused the ZOOM app to crash or not work. Installing the latest iOS version will likely solve the problem if it's caused by system issues in the older iOS version. Is ZOOM app freezing, not opening, or displaying an error message? Clearing the ZOOM app's data restores the app to its default settings and clears all stored app data.

This includes settings like parental controls, account login, etc. Follow steps below:. This issue is usually because of the network you are using to access the ZOOM app. Here is how:. We understand that some issues are just too hard to be resolved through online tutorials and self help.

Discover which options are the fastest to get your customer service issues resolved. E-Mail: [email protected]. Website: Visit zoom. Not working. Something else User reports: No current problems. User reports 0. Jump To:. ZOOM problems reported in the last 24 hours. Most reported problems. Leave a comment:. Pulling issues faced by users like you is a good way to draw attention of ZOOM to your problem using the strength of crowds. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.

Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. If you are a ZOOM customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ZOOM.

Locate the ZOOM app. Swipe the ZOOM app up to close it. Close the rest of your background apps is the same way. Restart your iPhone to apply the recent changes and refresh the system. Search for ZOOM.

Once you see it, select "Open". If an update is available, an "Update" option displays. Update your iPhone to the latest iOS version available: Installing the latest iOS version will likely solve the problem if it's caused by system issues in the older iOS version. Enter your device passcode. Then tap the option to confirm Reset Network Settings. This action will reset your network configurations and restore the default settings.

Your WiFi networks and server settings will be deleted. Here is how: Open the device's Settings app. Locate and select the ZOOM app. Select "Force Stop". Search for the ZOOM app and open it's detail page. Follow steps below: From the device's home screen, tap the Menu button on your device. Select Settings. Select Apps. Locate the ZOOM app from your list of apps. Click on it.

Select Storage. At the bottom of the screen, Select "Clear Data" option. This Clears both data and cache. Relaunch the ZOOM app. Click the "Force Stop" option. Next, Go to "Storage" and select "Clear Data". Click "OK" when asked to reconfirm.

Now, Go back to your phone's "Settings" page and click on "Connections" option. Go to "Mobile Network" and scroll to "Network Mode". Now, Put your network on the 4G option.